Información
Suptask – Slack Ticketing with AI
Resolve Slack tickets faster using your Notion knowledge base. Suptask connects Notion to your Slack support workflow in two ways:
AI-assisted resolution — automatically surfaces answers from your Notion pages when tickets come in
Agentic chat — agents query, summarise, and sync knowledge between Slack and Notion without leaving Slack
Agents stay in control — any changes require explicit approval before they're made.
Funciones
- Leer, insertar y actualizar contenidoPuede leer, insertar y actualizar páginas, bases de datos y bloques compartidos con esta conexión.
- Ver usuarios del espacio de trabajoLee información básica del perfil sobre los miembros e invitados del espacio de trabajo, incluidas sus direcciones de correo electrónico.
Cómo se usa
Suptask – Slack Ticketing with AI
Resolve Slack tickets faster with your Notion knowledge base.
When a ticket arrives, Suptask's AI pulls context from Notion and suggests a ready-to-send answer — agents approve, edit, or ignore it before anything reaches the customer.
Agents can also chat with @Suptask directly in the ticket thread to query and summarise across Notion and Slack. Every AI answer cites its sources, and any content changes require explicit approval.
Detalles
- Experiencia del cliente
- Productividad
- Automatizaciones